Support & Contact

For questions, requests, or feedback about the App, reach us through the channels below. You can also create a request from the in-app "Support" screen.

Frequently Asked Questions

How do I sign in to the App?

You can sign in via SMS or e-mail verification. After signing in, select the unit you want to manage from the "My Units" screen.

My unit doesn't appear in the list — what should I do?

Unit association and authorisation may be subject to site management approval. For a unit missing from your account, create a request through our support channel or site management.

I'm having an issue with my order or reservation.

Orders and reservations are fulfilled by the relevant store/business. You can send a support message from the order/reservation detail in the App, or contact us through the channels on this page.

How do I delete my account?

To delete your account and data, follow the steps on the Account Deletion Request page.